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Shama on Portfolio.com

Why Marketing is like a 2 Handled Coffee Mug



Transcript of the Why Marketing is like a 2 Handled Coffee Mug Video

Hey guys, welcome to Shama.tv. I’m back sans Snoopy and full of the ‘60s hair, so interesting to see what you guys think about that – just trying out a new style.

I want to talk about marketing today, actually, with you guys, and something that’s really near and dear to my heart, of course. But here’s the thing about marketing. A lot of people don’t understand how it’s meant to work and I read an analogy a few months back, and I think it was in Michael Neill’s newsletter, which I really enjoy. (I can’t be completely sure that that’s where I got it.)

But here’s the analogy, and I really liked it, and it’s something that’s stuck with me, so I wanted to share it with you guys and see what you think. So, think about a big steaming hot cup of coffee with two handles, okay? So it’s a mug of hot steaming coffee with two handles. And maybe I should have props to explain this, but you know: big steaming cup, coffee, two handles. You guys got it?

That coffee is your product. It is your service. It is whatever you’re offering. It’s whatever you’re selling. That’s the coffee.

Now, one handle is your connection to that coffee or your product, so it’s how you view your product. It’s what you think about it. It’s your personal relationship. Now, if you’re an artist, it’s whatever your connection to the art is. If you’re an internet marketer, it’s whatever you’re selling and however you’re connected to it. If you’re a consultant, maybe it’s just, you know, how you’re helping the company, but it’s your angle, if you will. That’s your handle.

The other handle on the coffee mug is how the people who are meant to drink that coffee relate to it, okay? And it’s really interesting because a one-handled mug is not going to fly. You need two handles on the marketing mug.

I just thought it was a really nice analogy because not only do you need to understand how you connect with the product, which usually comes easier for people, but you also need to have this other handle where you are offering a grasp of your coffee or the mug that the coffee is in, for people who are going to be drinking that coffee. And it may not necessarily be the way you connect to the product.

So maybe the way you connect to your art is, you know, you’re very personally connected to it. It’s cathartic, whatever it may be. But someone else may connect to it because they think it’s beautiful and that’s it. And they just love how it looks. And so, it’s really marketing. I think it’s a great analogy and example that you need two handles for your product, and that’s really good marketing.

So anyways, it a cute little analogy I wanted to share with you guys, and interesting to hear your thoughts and see what you guys thought about that.

April 15, 2009

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5 Responses to “Why Marketing is like a 2 Handled Coffee Mug”

  1. Vishal says:

    your tips are really informative..i learn from them

  2. Sandie Barrie says:

    Shama, two handled coffee cup is interesting especially for writers and self-publishers since as you write you want to convey a message and you are hoping that the people who will read the book will gain all that the writer hopes to share. Perception is such an interesting word and one never really knows how one will be perceived.

  3. Leslie Kohler says:

    I do like the hairstyle. Makes me want to get out my daughter’s hair extnesions and make my hair big. And I like like your coffee cup analogy. As a writer, I find it easier to connect through the written word. But at some stage of the game, you usually need to personally connect–either to close the sale or discuss the project. (Although I once wrote for a company for almnost a year and only spoke to the owner 1 time, and all further communications were through email.) Anyway, I need to use your advice and relax with my coffee, focus on the relationship with the customer, and let the “brew” will flow…

  4. Shama says:

    Vishal – Many thanks. : )

    Sandie: Great observations. Yes, writers like marketers have to keep in mind that they write for themselves-but also for their readers.

    Leslie- Thanks! : ) I was having a bit of fun with the hair. Absolutely, you need a personal connection. The 2nd handle is more about “speaking” in the audience’s language. It may not be the way you speak-but they way they understand. True in writing and marketing.

  5. Andy says:

    Hi Shama ,

    Really very informative Tip , keep rocking with such very simple but informative tips which a stranger like me in marketing world can understand :)

    Cheers
    andy

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